Apple is refusing to replace iPhone batteries, report says

The demand for other repairs has been highlighted by the BBC's Watchdog consumer affairs TV program. When they contacted Apple customer support it was explained as a warranty terms and conditions clause, but no such clause in the warranty exists. ( read original story ...)

Apple services segment faces margin, competitive challenges

And Apple plans to spend $1 billion developing original video content, although it doesn’t charge for its shows on its Apple TV device. Netflix’s so-called “contribution margin” for its streaming business - the metric the company uses to gauge ... ( read original story ...)